Privacy Policy

Legal Disclaimer

Your privacy is critically important and you won’t be asked for personal information unless truly needed.

Your personal information will not be shared with anyone except to comply with the law or where it is required in order to carry out the service for which the information was provided.

Your personal information is not stored on servers unless required for the ongoing operation of a service and you have made an enquiry directly through the website.

In our service, we aim to make it as simple as possible for you to control what is visible to the public, seen by search engines, kept private, and permanently deleted. Below is our Privacy Policy, which incorporates these goals.

If you have questions about accessing or correcting your personal data, please contact us via email or telephone.

The Operator (the legal representative and individual, or company, responsible for this website and the business the website is built for) – Stella Scrivens

The Website Provider (the company who designed and runs the website on behalf of The Operator) – Spirivo Ltd

Website Visitors

Like most website operators, this website and our website provider, Spirivo Ltd, may collect non-personally identifying information of the sort that web browsers and servers typically make available, such as browser type, language preference, referring site, and the date and time of each visitor request.

The purpose of collecting non-personally identifying information is to better understand how visitors use this website. From time to time, Spirivo Ltd may release non-personally identifying information in aggregate form, for example by publishing reports on trends in website usage.

Gathering of Personally Identifying Information

Certain visitors to this website choose to interact with the site in ways that require The Operator and Spirivo Ltd to gather personally identifying information. The amount and type of information gathered depends on the nature of the interaction.

For example, when completing a contact form, visitors may be asked to provide information such as their name, email address and telephone number. In each case, The Operator and Spirivo Ltd collect such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with the website.

The Operator and Spirivo Ltd do not disclose personally identifying information other than as described in this policy. Visitors can always refuse to supply personally identifying information, although doing so may prevent them from engaging in certain website-related activities.

Aggregated Statistics

The Operator and Spirivo Ltd may collect statistics about the behaviour of visitors to the website. For instance, The Operator and Spirivo Ltd may monitor the most popular pages on the site or use spam-screening services to help identify unwanted activity.

The Operator and Spirivo Ltd may display this information publicly or provide it to others. However, neither party discloses personally identifying information other than as described in this Privacy Policy.

Protection of Certain Personally Identifying Information

The Operator and Spirivo Ltd disclose potentially personally identifying and personally identifying information only to employees, contractors and affiliated organisations that:

(i) need to know that information in order to process it on The Operator’s behalf or to provide services available through the website; and

(ii) have agreed not to disclose it to others.

Some of these employees, contractors and affiliated organisations may be located outside your home country. By using this website, you consent to the transfer of such information to them.

Neither The Operator nor Spirivo Ltd will rent or sell potentially personally identifying or personally identifying information to anyone.

Other than to employees, contractors and affiliated organisations as described above, The Operator and Spirivo Ltd disclose potentially personally identifying and personally identifying information only when required to do so by law, or when there is a good faith belief that disclosure is reasonably necessary to protect the property or rights of the business, third parties, or the public at large.

If you are a user of this website and have supplied your email address, The Operator may occasionally contact you to schedule appointments, request feedback, or provide information relevant to the services offered.

The Operator may also be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

The Operator acknowledges that all individuals have the right to access the personal information held about them. Any individual seeking access to, correction of, amendment to, or deletion of inaccurate personal data should direct their request through:

https://www.stellascrivenstherapy.co.uk

If requested to remove data, The Operator will respond within a reasonable timeframe, not exceeding one week.

Should The Operator engage in any onward transfer of personal data with third parties for a purpose other than that for which it was originally collected or subsequently authorised, the individual concerned will be provided with the opportunity to opt out of such use or disclosure.

What Are Cookies?

Cookies are small text files stored by your browser on your computer or device. Only information that you provide, or choices you make while visiting a website, can be stored in a cookie.

Allowing a website to create a cookie does not give that website, or any other website, access to the rest of your computer. Only the website that created the cookie can read it.

Our Use of Cookies and How to Opt Out

The Operator and Spirivo Ltd may use cookies to monitor how people use this website in order to improve the user experience.

Some cookies described in this policy may be stored on your device by third parties when you use this website. The Operator and Spirivo Ltd have no control over these cookies or how third parties use them.

If you prefer not to use cookies, you can choose to delete or disable them within your browser settings at any time.

For more information about these controls, please consult your browser or device help documentation. Most modern browsers provide settings that allow users to block third-party cookies.

Please note that disabling or deleting cookies may impact the functionality of certain areas of this website.

Purpose of Cookies Used on This Website

Session Cookies

Session cookies are often used to remember which pages you visited or to support navigation features such as the browser’s “Back” button. Once you close your browser, the cookie expires and is deleted.

Persistent Cookies

Persistent cookies may be used to store information or settings about you in order to improve your experience on a website. For example, “Remember Me” cookies may store login details to make access faster and more convenient.

Third-Party Cookies

Third-party cookies are cookies placed by another website or service. They are commonly used to enable third-party functionality and services such as analytics, social media sharing, embedded videos and advertising.

Third-Party Cookies Potentially Used by This Website

Provider: Spirivo Ltd

Purpose: Website provider for The Operator and may provide background information regarding website usage.

Provider: Google

Purpose: Enables Google services such as Search, Maps, Analytics and YouTube.

Provider: Facebook

Purpose: Enables social sharing and social engagement features.

Provider: Pinterest

Purpose: Enables Pinterest functionality.

Provider: Instagram

Purpose: Enables Instagram functionality.

Provider: Vimeo

Purpose: Enables Vimeo video playback.

Although most changes are likely to be minor, The Operator may change this Privacy Policy from time to time, and at The Operator’s sole discretion. Visitors are encouraged to check this page periodically for any changes.

Continued use of this website following any changes to this Privacy Policy will constitute acceptance of those changes.